Question

We found a motor manufactured by Moons' when we opened the machine (equipment) which is not working properly. We would like to buy the replacement or an alternative motor from Moons' or distributors to fix the problems.

Answer

Please contact the customer service center of the machine- or the equipment manufacturer.

Most products which Moons' deliver are customized products according to the request of each machine- or equipment manufacturer.

Please note that since these customized models are produced based on the confidentiality agreement which Moons' signed, we can not disclose the specification or introduce the alternate parts to the third party.

We are sorry to disappoint you, but please contact the machine- or the equipment manufacturer directly.